Phoenix Chinese Restaurant & Lounge

Reviews about Phoenix Chinese Restaurant & Lounge

• 1 / 5

  By Holly Sanhtytham
  Mar far chicken- looked like a fried chicken breast that was sliced up which is not what I am use to but I eat everything so I tried it. It was spoiled, chewy, smelt sour and I could not tear it with my hands. Egg foo young - spolied and mushy. Wonton soup- bland flavor but edible. Broccoli beef - bland but edible as well. I use to work at a Chinese restaurant for 5 years and I eat out 3 to 4 times a week venturing out to different restaurants and this is my fist public review. I 100% believe in supporting family owned local businesses. I appreciate cooks/chefs and I understand food must not be wasted and budget at times can be tough. DO NOT serve SPOLIED food it's wrong, not safe and there's no way that you could have not known that it was spolied. I wasted my $60 trying to feed by family by supporting yours.
  March 24, 2017
• 1 / 5

  By Jacqueline Davis
  Deliver driver didn't go to the right place had to call me to ask were I was we finally got our food I sat down to eat first bit was raw seame chicken I took like a few more bites they were all raw my husband had sweet and sour chicken tasted funny he couldn't eat his either his pork fried rice was dry as can be in called the place to tell them what was up with there food the owner got rude with me and told me I had no idea what I was talking about he said it was my fault the food was that way I asked him did he ever check his temperature on his food he said he didn't have to so buyer beware I wouldn't go to this place and eat it wouldn't trust there food skills and I'm calling the food health place on them in the morning
  September 17, 2016
• 1 / 5

  By Brett Hilberg
  Ordered a to go pick/up order for two at 5:30pm. Arrive at 6:10pm. Employee goes to check on food, returns and tells it will be, "Just one minute." 15 minutes later, comes to take my payment and I ask about food and mention I had ordered almost an hour previously. She said she would check, and I hear her angrily talking to kitchen staff. Cook comes out and explains that my order had been misplaced and no one had notice until I arrived to check. Said I was leaving at 6:30, food came out at 6:29. Waitress blames delay on cook and apologizes. We get home and our bag had our appetizer, but no entree. I took the food and drove back, when I walked in the waitress said, "we forgot your entree, I'll grab it." I told her I would just like a refund at this point. She gets a manager from the back who comes out and processes my debit refund without acknowledging me until he said a receipt toward me and told the waitress that I get that copy. I took the receipt and left. No offer to let me keep the food I had brought back, no coupons, not even an apology. Spend your money somewhere where customers are appreciated.
  June 14, 2016